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100 Methods for Total Quality Management
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100 Methods for Total Quality Management

Book Details

Format Paperback / Softback
ISBN-10 0803977476
ISBN-13 9780803977471
Publisher Sage Publications Ltd
Imprint Sage Publications Ltd
Country of Manufacture GB
Country of Publication GB
Publication Date Mar 5th, 1996
Print length 256 Pages
Weight 386 grams
Dimensions 23.30 x 15.60 x 1.50 cms
Ksh 11,150.00
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From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - `how to use′ - and benefits, with examples. A classification of the methods is also provided, utilizing the broad schema′s of: management methods, idea generation, data collection and analysis.


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