7 Lessons in Managing Difficult People : Master Problem People Basics in 7 Steps
by
David Cotton
Book Details
Format
Paperback / Softback
ISBN-10
1399830651
ISBN-13
9781399830652
Publisher
John Murray Press
Imprint
John Murray Business
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Sep 10th, 2026
Print length
128 Pages
Weight
100 grams
Dimensions
19.80 x 12.80 x 1.60 cms
Product Classification:
Management & management techniquesManagement and management techniquesManagement: leadership & motivationManagement: leadership and motivationPersonnel & human resources managementPersonnel and human resources managementAdvice on careers & achieving successAdvice on careers and achieving success
Ksh 2,000.00
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7 short lessons to help you manage difficult people more effectively.
A SHORT COURSE IN BETTER PEOPLE MANAGEMENT.
7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.
* Lesson 1: Understanding and preventing difficult behaviour
* Lesson 2: Developing your skills for managing difficult people
* Lesson 3: More advanced skills for managing difficult people
* Lesson 4: Managing specific types of difficult behaviour
* Lesson 5: Feedback that works and critical converstions
* Lesson 6: Managing conflict
* Lesson 7: Getting support and escalating issues
Explore the main themes and ideas of managing difficult people, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Managing Difficult People is your fastest route to success.
ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.
* Lesson 1: Understanding and preventing difficult behaviour
* Lesson 2: Developing your skills for managing difficult people
* Lesson 3: More advanced skills for managing difficult people
* Lesson 4: Managing specific types of difficult behaviour
* Lesson 5: Feedback that works and critical converstions
* Lesson 6: Managing conflict
* Lesson 7: Getting support and escalating issues
Explore the main themes and ideas of managing difficult people, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. 7 Lessons in Managing Difficult People is your fastest route to success.
ABOUT THE SERIES
7 Lessons are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.
Get 7 Lessons in Managing Difficult People by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by John Murray Press and it has pages.
