Advances in Business and Management : Volume 17

Volume 17 first aims to analyse the three most significant dimensions of the current technological development of the economy and society: analytics, intelligence, and ethics. Next, this collection introduces the concept of digital disruption, and puts forward the application of new technologies as a valuable asset in the current business landscape. The authors go on to demonstrate that consumer electronic contracts are better protected than in-person contracts, as the European legislation has created certain mechanisms in order to promote electronic contracting, among which are: the duties of information, the right of withdrawal and online arbitration. One study identifies useful information through data mining in an effort to better understand consumer claims about products and services, mainly complaints about the companies that are evaluated. The penultimate chapter discusses in-memory business intelligence, as well as the modeling of business analysis questions. Lastly, the dynamic processes of the foreign equity price and the foreign exchange rate are depicted by identifying a Markov-modulated multi-currency market model capturing both individual jumps and systematic cojumps.