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Assessing Reference and User Services in a Digital Age

By: Eric Novotny (Author)

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Ksh 4,600.00

Format: Paperback or Softback

ISBN-13: 9780789033505

Publisher: Taylor & Francis Inc

Publication Date: Feb 27th, 2007

Category: Library & information services

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Libraries need to develop standards by which they can assess their individual performances in a larger context, and this work makes contributions to this discussion. This book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices.

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