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Assessment and Accountability in Reference Work

By: Susan Griswold Blandy (Author) , Lynne M. Martin (Author) , Mary L. Strife (Author)

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Ksh 27,000.00

Format: Hardback or Cased Book

ISBN-13: 9780367361037

Publisher: Taylor & Francis Ltd

Publication Date: Dec 12th, 2019

Dimension: 23.40 x 15.60 x 67.50 cms

Category: Reference services

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This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It analyses a wealth of assessment methods that librarians use to collect data and create standards that are practical and useful in accounting for reference services.

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