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Bag Man
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Bag Man : The Story Behind the Improbable Rise of Coach

Book Details

Format Hardback or Cased Book
ISBN-10 889279072Y
ISBN-13 9798892790727
Publisher Harvard Business Review Press
Imprint Harvard Business Review Press
Country of Manufacture GB
Country of Publication GB
Publication Date Oct 14th, 2025
Print length 272 Pages
Ksh 4,500.00
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The longtime CEO of Coach shares never-before-told stories and strategies behind Coach's stunning growth from a $6 million handbag business to a $5 billion global fashion and lifestyle brand. A Coach handbag is an icon, but Lew Frankfort knew nothing about bags or fashion when he became assistant to the founder of Coach after heading New York City's Agency of Child Development. By the time he left Coach, he had spent 29 years as its CEO, leading its stunning growth from a scrappy maker of leather goods to a $5 billion global brand. Coach created a new market segment—accessible luxury—that transformed the retail industry. How did the son of a Bronx policeman, working in social services, go on to build a legendary bag business, grow it by a multiple of 1,000, and become recognized as one of the world's best CEOs?Bag Man is Lew Frankfort's illuminating leadership story. Frankfort offers insights and lessons from his successes and failures and articulates how Coach was able to keep reinventing itself over decades. He also shares his struggle with a haunting fear of failure, including how it drove an obsession with consumer insights that made Coach unique in the industry. Summing up Coach's philosophy in three words—"magic plus logic"—Bag Man shows how Coach blends the magic of creativity and the logic of business in the right ways at the right times to produce sustainable, profitable growth. Frankfort's behind-the-scenes stories explain the magic and logic of Coach and how it might apply to your endeavor, including how to:Design, merchandise, and market products people loveCreate a performance-driven culture with investment-grade leadersBroaden a brand's appeal while staying true to its ethosDrive strategies that pair a brand's unique value with the right market opportunitiesScale and transform a business to achieve next-level organic growthA riveting, candid business memoir, Bag Man traces an extraordinary leadership journey that built a legacy brand.

The longtime CEO of Coach shares never-before-told stories and strategies behind Coach''s stunning growth from a $6 million handbag business to a $5 billion global fashion and lifestyle brand.

A Coach handbag is an icon, but Lew Frankfort knew nothing about bags or fashion when he became assistant to the owner of Coach after heading New York City''s Agency of Child Development. By the time he left Coach, he had spent 29 years as its CEO, leading its stunning growth from a scrappy maker of leather goods to a $5 billion global brand. Coach created a new market segment—accessible luxury—that transformed the retail industry. How did the son of a Bronx policeman, working in social services, go on to build a legendary bag business, grow it by a multiple of 1,000, and become recognized as one of the world''s best CEOs?

Bag Man is Lew Frankfort''s illuminating leadership story.

Frankfort offers insights and lessons from his successes and failures and articulates how Coach was able to keep reinventing itself over decades. He also shares his struggle with a haunting fear of failure, including how it drove an obsession with consumer insights that made Coach unique in the industry. Summing up Coach''s philosophy in three words—"magic plus logic"—Bag Man shows how Coach blends the magic of creativity and the logic of business in the right ways at the right times to produce sustainable, profitable growth. Frankfort''s behind-the-scenes stories explain the magic and logic of Coach and how it might apply to your endeavor, including how to:

  • Design, merchandise, and market products people love
  • Create a performance-driven culture with investment-grade leaders
  • Broaden a brand''s appeal while staying true to its ethos
  • Drive strategies that pair a brand''s unique value with the right market opportunities
  • Scale and transform a business to achieve next-level organic growth

A riveting, candid business memoir, Bag Man traces an extraordinary leadership journey that built a legacy brand.


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