Benchmarking : The Search for Industry Best Practices that Lead to Superior Performance
Book Details
Format
Paperback / Softback
ISBN-10
1563273527
ISBN-13
9781563273520
Publisher
Taylor & Francis Inc
Imprint
Productivity Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 31st, 2006
Print length
320 Pages
Weight
476 grams
Dimensions
22.70 x 15.30 x 2.10 cms
Product Classification:
Business strategy
Ksh 7,150.00
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Quality
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Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
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