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Benchmarking for Best Practice
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Benchmarking for Best Practice

Book Details

Format Paperback / Softback
ISBN-10 0750639482
ISBN-13 9780750639484
Publisher Taylor & Francis Ltd
Imprint Butterworth-Heinemann Ltd
Country of Manufacture GB
Country of Publication GB
Publication Date Feb 3rd, 1998
Print length 512 Pages
Weight 950 grams
Ksh 11,350.00
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Uses case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. This book is a useful reading for practitioners wanting to establish best practice in a wide variety of business areas. It describes concepts, covers definitions and illustrates the applications with first-hand examples.
Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading.

It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.

Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including ''Practical Benchmarking'' in 1992.

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