Benchmarking in the Public and Nonprofit Sectors : Best Practices for Achieving Performance Breakthroughs
Book Details
Format
Hardback or Cased Book
ISBN-10
0787998311
ISBN-13
9780787998318
Publisher
John Wiley & Sons Inc
Imprint
Jossey-Bass Inc.,U.S.
Country of Manufacture
US
Country of Publication
GB
Publication Date
May 23rd, 2008
Print length
256 Pages
Weight
581 grams
Dimensions
24.20 x 18.40 x 2.20 cms
Product Classification:
Management & management techniquesNon-profitmaking organizationsCivil service & public sector
Ksh 9,450.00
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Based on new research, this second edition provides an updated solution-driven methodology for benchmarking in both the public and nonprofit sectors. A 'how-to' step-by-step approach to two benchmarking techniques, providing new tools and detail for other entities to replicate those techniques.
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