Breaking Through Bureaucracy : A New Vision for Managing in Government
Book Details
Format
Paperback / Softback
ISBN-10
0520078012
ISBN-13
9780520078017
Publisher
University of California Press
Imprint
University of California Press
Country of Manufacture
US
Country of Publication
GB
Publication Date
Oct 9th, 1992
Print length
237 Pages
Weight
408 grams
Dimensions
22.90 x 15.20 x 1.80 cms
Product Classification:
Political structure & processes
Ksh 4,700.00
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Attacking a fundamental weakness of bureaucracy - misplaced or misdirected accountability - this treatise describes how public officials in Minnesota experimented with such ideas as customer service, empowering employees to resolve problems and selectively introducing market forces into government.
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