Business and Service Telephone Conversations : An Investigation of British English, German and Italian Encounters
1st ed. 2013
Book Details
Format
Paperback / Softback
ISBN-10
1349449199
ISBN-13
9781349449194
Edition
1st ed. 2013
Publisher
Palgrave Macmillan
Imprint
Palgrave Macmillan
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jan 1st, 2013
Print length
181 Pages
Ksh 8,100.00
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This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
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