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Business Transformation and Digital Innovation in the Service Sector
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Business Transformation and Digital Innovation in the Service Sector

Book Details

Format Hardback or Cased Book
ISBN-10 1032764147
ISBN-13 9781032764146
Publisher Taylor & Francis Ltd
Imprint Auerbach
Country of Manufacture GB
Country of Publication GB
Publication Date Oct 10th, 2025
Print length 328 Pages
Ksh 29,700.00
Publisher Out of Stock

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This book explores digital innovation in the service sector and its potential for driving business transformation. It examines the various ways in which digital technologies are revolutionizing service-oriented industries and offers practical insights and strategies for organizations looking to leverage these advancements.

Business Transformation and Digital Innovation in the Service Sector explores the profound effects of digital innovation on the service sector, especially its potential for driving business transformation. Providing a technical examination of the various ways in which digital technologies are revolutionizing service-oriented industries, the book offers insight and strategy for organizations looking to leverage these business solutions. Case studies focusing on industry trends and emerging technologies help readers navigate the digital landscape and discover ways to achieve sustainable success in the service sector. The book

  • Offers practical guidance and actionable strategies for implementing digital innovation in the service sector
  • Addresses the ethical considerations associated with digital innovation in the service sector, such as privacy, data protection, and responsible use of technology.
  • Presents real-world examples and case studies of service businesses that have successfully undergone digital transformation.

The book covers core concepts, technologies, and trends that are reshaping industries and that enable business leaders to make informed decisions and strategies. Emphasizing the technical aspects of digital innovation, the book explores applying such technologies as artificial intelligence, blockchain, cloud computing, and IoT. It also addresses the ethical and legal implications of digital transformation, including privacy, data protection, and intellectual property rights.

Going beyond theory, it offers practical insights with real-world case studies that illustrate successful digital transformation initiatives. The book provides lessons learned, best practices, and implementation strategies to illustrate how to adapt business models, enhance customer experience, leverage data and analytics, and build agile organizations.

 


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