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Change Management
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Change Management : Manage the Change or It Will Manage You

by Frank Voehl , H. James Harrington

Book Details

Format Paperback / Softback
Book Series Management Handbooks for Results
ISBN-10 1482214180
ISBN-13 9781482214185
Publisher Apple Academic Press Inc.
Imprint Apple Academic Press Inc.
Country of Manufacture US
Country of Publication GB
Publication Date Feb 12th, 2016
Print length 392 Pages
Weight 622 grams
Dimensions 23.60 x 15.50 x 3.00 cms
Product Classification: Management & management techniques Civil service & public sector
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This book presents core guidance for Change Management practitioners. It shows how the Change Management process works with the three management systems—quality, project, and daily work management—as critical disciplines that are applied to a variety of organizational change interventions to improve the likelihood of success and return on investment. Ultimately, the goal of Change Management is to improve the organization by altering how work is done.

Change Management: Manage Change or It Will Manage You represents a substantial core guidance effort for Change Management practitioners. Organizations currently contend with increasingly higher levels of knowledge-driven competition. Many attempt to meet the challenge by investing in expensive knowledge-driven change management systems. Such systems are useless, and sometimes even harmful, for making strategic decisions because they do not distinguish between what is strategically relevant and what is not.

This Management-for-Results Handbook focuses on identifying and managing the specific, critical knowledge assets that your organization needs to disrupt your competitors, including tacit experience of key employees, a deep understanding of customers’ needs, valuable patents and copyrights, shared industry practices, and customer- and supplier-generated innovations. The authors present two aspects of Change Management: (1) traditional Change Management as it impacts the project management team’s activities and (2) a suggested new approach to Change Management directed at changing the culture. The focus is to prepare the people impacted by the project and change activities to accept and adapt to the new/changed working conditions.

The first half of the book deals with traditional Change Management, which covers the topics of remembering, understanding, and applying. The second half presents the authors’ new approach to changing the culture, which deals with analyzing, evaluating, and creating.

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