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Communicate with Confidence, Revised and Expanded Edition:  How to Say it Right the First Time and Every Time
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Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time

Book Details

Format Paperback / Softback
ISBN-10 0071770135
ISBN-13 9780071770132
Publisher McGraw-Hill Education - Europe
Imprint McGraw-Hill Professional
Country of Manufacture US
Country of Publication GB
Publication Date Jan 16th, 2012
Print length 496 Pages
Weight 644 grams
Dimensions 22.60 x 15.20 x 3.10 cms
Product Classification: Business communication & presentation
Ksh 5,050.00
Manufactured on Demand Delivery in 29 days

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The bestselling guide to mastering the art of workplace communication--revised and expanded with important techniques for communicating in a professional manner on the newest digital platforms

The classic business communication guide—updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

  • Being persuasive
  • Running productive meetings
  • Asking the right questions
  • Coaching
  • Negotiating
  • Resolving conflicts
  • Responding to insults
  • Offering praise
  • Delegating responsibilities
  • Crossing cultural divides
  • Networking at events

Communicate with Confidence! is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you’ve read it once, I’m confident you’ll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.”
—Jim Kouzes, coauthor of The Leadership Challenge and Credibility, and The Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University

Communicate with Confidence! is the best communication book I have seen.”
—Ken Blanchard, coauthor of The One Minute Manager® and Full Steam Ahead!

“Fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Communicate with Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!”
—Brian Tracy, bestselling author of How the Best Leaders Lead, Goals!, and Eat That Frog

“Dianna Booher produced a tremendous resource with the first edition of this book—but I’m confident this new version will be a classic. Well-organized, practical, comprehensive advice.”
—Harvey Mackay, author of the #1 New York Times bestseller Swim with the Sharks without Being Eaten Alive


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