Communicating and Organizing in Complex Operational Situations : An Empirical Study of Communication Structures in Staff Work
Book Details
Format
Paperback / Softback
ISBN-10
3658489545
ISBN-13
9783658489540
Publisher
Springer Fachmedien Wiesbaden
Imprint
Springer Fachmedien Wiesbaden
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 26th, 2025
Print length
236 Pages
Product Classification:
Business & managementBusiness and ManagementBusiness innovation
Ksh 18,000.00
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Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns.
Jana M. Celikler examines the creation, maintenance, and design of communication structures and processes within situation briefings in the staff work of civil and disaster protection organizations. Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns. Based on her findings, she formulates design recommendations for conducting situation briefings.
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