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Conducting the Reference Interview
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Conducting the Reference Interview

Third Edition

Book Details

Format Paperback / Softback
ISBN-10 0838917275
ISBN-13 9780838917275
Edition Third Edition
Publisher Association of College & Research Libraries
Imprint Association of College & Research Libraries
Country of Manufacture US
Country of Publication GB
Publication Date Feb 28th, 2019
Print length 304 Pages
Weight 808 grams
Dimensions 21.70 x 27.80 x 2.10 cms
Ksh 12,450.00
Werezi Extended Catalogue 0 in stock

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A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting - including email, text messaging, and social media - as well as in traditional and face-to-face models of communication.
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls,

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