Confrontation Management : Improve Performance and Maintain Relationships
by
Sam Miller
Book Details
Format
Hardback or Cased Book
ISBN-10
1475849303
ISBN-13
9781475849301
Publisher
Bloomsbury Publishing Plc
Imprint
Rowman & Littlefield Publishers
Country of Manufacture
GB
Country of Publication
GB
Publication Date
May 3rd, 2019
Print length
90 Pages
Weight
322 grams
Dimensions
22.90 x 16.10 x 1.40 cms
Ksh 9,000.00
Manufactured on Demand
0 in stock
Delivery Location
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Quality
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Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to: Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a “top-down” meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive noteConfrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.
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