Confronting Mistakes : Lessons from the Aviation Industry when Dealing with Error

Name: Confronting Mistakes
Brand: Palgrave Macmillan
SKU: 9781137276179
Price: 9900 KES
Availability: OutOfStock
ISBN: 9781137276179

by J. Hagen

Book Details

Format Hardback

ISBN-10 1137276177

ISBN-13 9781137276179

Publisher Palgrave Macmillan

Imprint Palgrave Macmillan

Country of Manufacture GB

Country of Publication GB

Publication Date Aug 8th, 2013

Print length 191 Pages

Weight 482 grams

Dimensions 24.00 x 16.10 x 2.50 cms

Product Classification: Business strategy Management & management techniques Management and management techniques

KSh 9,900.00

Publisher Out of Stock 0 in stock

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In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and lead to success. Using academic research and 10 actual aviation accidents cases, this book will provide compelling and informative reading.

Mistakes are unavoidable. Yet in most organizations, they are rarely thoroughly examined. An exception is the high-risk aviation industry, where experts have established an open and democratic culture for dealing with error.
Confronting Mistakes draws on this expertise to initiate a new framework for active error management relevant to wider industry. By analyzing dramatic aviation accidents, Jan Hagen presents a new approach to error management in business to reveal how diagnostic, error-permissive behaviour is the first step towards turning mistakes into learning opportunities.

Get Confronting Mistakes by J. Hagen at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Palgrave Macmillan and it has 191 pages.