Book Details
Format
Paperback / Softback
Book Series
New Horizons in Management Sciences
ISBN-10
3631628072
ISBN-13
9783631628072
Edition
New
Publisher
Peter Lang AG
Imprint
Peter Lang AG
Country of Manufacture
DE
Country of Publication
GB
Publication Date
May 1st, 2014
Print length
255 Pages
Weight
346 grams
Dimensions
15.00 x 21.10 x 1.80 cms
Product Classification:
Public administrationEconomic theory & philosophySales & marketing managementMarket research
Ksh 10,000.00
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This book argues that public trust is a prerequisite for successful collaboration between public organisations and their environment. At the same time this collaboration strengthens public trust as one of the most important factors of public organisations’ effectiveness and trust in democratic systems of civic society.
The aim of this book is to outline an organisational perspective in exploring public trust. A public management model, adopted for ongoing considerations, covers both changes in public organisations themselves, namely in their internal environment, as well as changes spurred by dynamic shifts in the external environment, such as the management system as a whole. The study attempts to demonstrate that efficient functioning of public organisations has a significant impact on shaping relationships based on trust within and between organisations. It also presents the concepts of corruption, fraud and trust. The research completed with regard to the organisational perspective of creating public trust is a contribution to the advancement of organisational theory.
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