Crisis Management in the Tourism Industry : Beating the Odds?
Book Details
Format
Hardback or Cased Book
Book Series
New Directions in Tourism Analysis
ISBN-10
0754673804
ISBN-13
9780754673804
Publisher
Taylor & Francis Ltd
Imprint
Routledge
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Feb 28th, 2009
Print length
268 Pages
Weight
652 grams
Dimensions
23.90 x 16.00 x 2.40 cms
Ksh 28,800.00
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By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises, both natural and people-made, in the tourism industry.
An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.
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