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Customer-Centric Project Management

By: Elizabeth Harrin (Author) , Phil Peplow (Author)

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Ksh 10,300.00

Format: Paperback or Softback

ISBN-13: 9781409443124

Publisher: Taylor & Francis Ltd

Publication Date: Oct 3rd, 2012

Weight: 266 grams

Dimension: 23.40 x 15.60 x 0.80 cms

Category: Project management

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Explains what customer-centricity means in terms of how you work and its importance for project performance. This title uses tools and processes to guide customer-centric thinking to help you see the results of engagement and demonstrates how things can improve, even on difficult projects.

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