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Customer Satisfaction Planning

By: Thomas T. Hirata (Author)

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Ksh 8,400.00

Format: Hardback or Cased Book

ISBN-13: 9781420083811

Publisher: Taylor & Francis Inc

Publication Date: Oct 15th, 2008

Weight: 318 grams

Dimension: 15.90 x 23.50 x 1.40 cms

Category: Market research

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Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, this book presents a progressive, cost-cutting efficiency system that builds on material requirement planning and enterprise resource planning to facilitate improved customer satisfaction.

Get Customer Satisfaction Planning by Thomas T. Hirata at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Taylor & Francis Inc and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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