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Customer Service in Academic Libraries

By: UK) Mossop Stephen (University of Exeter (Author)

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Format: Paperback or Softback

ISBN-13: 9781843347583

Publisher: Woodhead Publishing Ltd

Publication Date: Oct 16th, 2015

Weight: 254 grams

Dimension: 15.30 x 22.90 x 1.00 cms

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Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

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