Cut the Crap and Close the Gap : The Urgency of Delivering Desired Results
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According to Dunn & Bradstreet, 585,000 of the more than 22 million small to medium sized businesses in America close each year. Businesses with fewer than 20 employees have only a 37% chance of surviving for four years and only a 9% chance of surviving for 10 years. Nine out of 10 business failures are caused by a lack of general business management skills including management of staff, operations, sales, marketing and planning.
The Cut the Crap and Close the Gap management model requires the courage to question and challenge conventional wisdom and to operate with a spirit of continuous improvement, that things can always be better and that being satisfied with the status quo is totally unacceptable.
The foundation for the Cut the Crap and Close the Gap management approach is aligned with the philosophy of Civil rights Activist, Angela Davis, "I''m no longer accepting the things I can not change…I''m changing the things I can not accept".
The following chapters are filled with examples of how Jim Coleman has either applied or personally witnessed the use of the Cut the Crap and Close the Gap management approach over the last 30 years.
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