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Designing the Best Call Center for Your Business

By: Brendan Read (Author)

Manufacture on Demand

Ksh 42,000.00

Format: Hardback or Cased Book

ISBN-13: 9781138412163

Publisher: Taylor & Francis Ltd

Publication Date: Jul 27th, 2017

Dimension: 22.90 x 15.20 x 45.30 cms

Category: COMPUTER NETWORKING & COMMUNICATIONS

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Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

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