Designing the Best Call Center for Your Business
by
Brendan Read
Book Details
Format
Hardback or Cased Book
ISBN-10
1138412163
ISBN-13
9781138412163
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jul 27th, 2017
Print length
300 Pages
Weight
453 grams
Ksh 33,300.00
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0 in stock
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Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
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