Digital Innovation for Pandemics : Concepts, Challenges, Constraints, and Opportunities

A pandemic does not only bring health concerns for society but also significantly affects individuals and government and business operations. Recently, COVID-19 has substantially hampered conventional businesses and organizations worldwide. Digital technology can help achieve business continuity and overcome challenges caused by pandemic situations. Digital innovation is the application of digital technology to existing business problems. Ideas such as digital transformation and digitization are closely related to digital innovation. In this pandemic period, many businesses recognize that they need to transform, innovate, and adopt new technologies to stay competitive. However, digital transformation is an inherently complex process, and the time pressure to adopt quickly may result in further complexities for organizations in fostering digital technologies.

presents the potential of digital responses to the COVID-19 pandemic. It explores new digital concepts for learning and teaching, provides an overview of organizational responses to the crisis through digital technologies, and examines digital solutions developed to manage the crisis. Examining how information systems researchers can contribute to these global efforts, this book seeks to showcase how consumers, citizens, entrepreneurs, organizations, institutions, and governments are leveraging new and emerging digital innovations to disrupt and transform value creation in the pandemic era. It captures the breadth of digital innovations carried out to handle the pandemic and looks at the use of digital technologies to strengthen various processes. The book features the following:

• Solutions on how digital technologies enable responses to a global crisis
• An analysis of information systems used during the management of the COVID-19 pandemic
• New concepts for digital business and innovative content models for different sectors

This book is written for advanced undergraduate students, postgraduate students, researchers, and scholars in the field of digital business, education, and healthcare. It includes theoretical chapters and case studies from leading scholars and practitioners on the technology-adoption practices of non-government organizations (NGOs), government, and business.