Digital Transformation in Norwegian Enterprises

This open access book presents a number of case studies on digital transformation in Norway, one of the fore-runners in the digital progress index established by the European Commission in 2020. They explore the process of adoption, diffusion and value generation from digital technologies, and how the use of different digital solutions has enabled Norwegian enterprises to digitally transform their operations and business models. The book starts with an introductory chapter summarizing a vast body of literature in order to synthesize what is already known about digital transformation before exploring the Norwegian context in more detail. Then a series of case studies from the private and public sector in Norway is presented. They document a process perspective which describes the sequence of events during and after adoption of digital solutions, as well as the types of business value that were realized. Through these single studies, the process of digital transformation is illustrated, a number of key findings highlighted, and eventually theoretical and practical recommendations based on these cases emphasized. The book closes with a brief overview of some emerging technologies, and comments on how they are likely to change different sectors. Digital transformation has been one of the priority areas for the Norwegian government over the past years and puts Norwegian enterprises upfront in adopting novel technologies and utilizing them for achieving organizational goals. This experience accumulated over the years makes the Norwegian context a particularly interesting one in understanding how private and public organizations make use of new digital solutions, what lessons can be learnt during the process, and what are some of the key success and failure factors. This way the book is written for practitioners who are currently involved in digital transformation projects in their organizations, researchers of information systems and management, aswell as master students in degrees of informatics and technology management.

1.           An introduction to digital transformation - Patrick Mikalef & Elena Parmiggiani

2.           The case of Norway and digital transformation over the years - Elena Parmiggiani & Patrick Mikalef

 

Private Enterprises

3.           From Integrated to Remote Operations: Digital Transformation in the Energy Industry as Infrastructuring - Vidar Hepsø & Elena Parmiggiani

4.           The Norwegian Mobile Telephony and Internet Markets - Harald Øverby and Jan A. Audestad

5.           Digital Transformation in Renewable Energy - Use Cases and Experiences from a Nordic Power Producer - Liyuan Xing, Gleb Sizov and Odd Erik Gundersen

6.           From intention to use to active use of a mobile application in Norwegian ETO manufacturing - Pål Furu Kamsvåg, Sylvi Thun and Joakim Klemets

 

Public Enterprises

7.           Digital transformation in NAV IT 2016-2020. Key factors for the journey of change.- Hulda Brastad Bernhardt

8.           Improving Digitization of Urban Mobility Services with Enterprise Architecture - Bokolo Anthony Jnr., Sobah Abbas Petersen, Markus Helfert

9.           Operating Room of the Future FOR digital healthcare transformation in the age of Artificial Intelligence - Cristina Trocin, Jan Gunnar Skogås, Thomas Langø, Gabriel Hanssen Kiss

 

Synthesis

10.         A framework for digital transformation for research and practice: Putting things into perspective - Patrick Mikalef & Elena Parmiggiani

11.         The way forward: A practical guideline for successful digital transformation - Elena Parmiggiani & Patrick Mikalef

12.         Concluding remarks and final thoughts on digital transformation - Patrick Mikalef & Elena Parmiggiani