Disasters and the Media : Managing crisis communications

This book aims to improve the relationship between the media and those subject to media scrutiny at a time of crisis or disaster by generating mutual understanding of their needs. Part II looks at the relationships between media and those who are trying to manage the crisis in public relations and public information terms.

Preface Notes on the Contributors PART 1: PERSPECTIVES The Context; P.Young Issues; S.Harrison PART II: CRISIS, EMERGENCY AND DISASTER Television News; C.Ferguson The National Crisis; P.Whitbread The Local News; J.Jefferson The Local Crisis; J.Jefferson Communicating in an International Emergency; T.Hardie-Forsyth Civil Emergencies and the Media; M.Granatt PART III: THE HILLSBOROUGH DISASTER A Newspaper at the Heart of the Hillsborough Tragedy ; A.Green A Tale of Two Cities: Liverpool; P.Marley A Tale of Two Cities: Sheffield; S.Harrison The Management of the Organisation in Crisis; P.Hayes PART IV: LEARNING THE LESSONS Training and Rehearsal; P.Whitbread Media Liaison: Lessons from the Front Line; S.Harrison Postscript; S.Harrison Appendix 1: The Emergency Planning College Appendix 2: The Central Office of Information Network References Further Reading Index