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Emerging Systems for Managing Workplace Conflict

By: David B. (Cornell University) Lipsky (Author) , Ronald L. (Cornell University) Seeber (Author) , Arizona) Fincher Richard (Phoenix (Author)

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Ksh 13,850.00

Format: Hardback or Cased Book

ISBN-13: 9780787964344

Publisher: John Wiley & Sons Inc

Publication Date: May 16th, 2003

Weight: 720 grams

Dimension: 23.80 x 16.10 x 3.30 cms

Category: Peace studies & conflict resolution

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Presents examples as well as methods and tools for integrating systems of dispute resolution into standard corporate procedures. This book investigates how the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships, and race, age, and gender discrimination complaints.

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