Emerging Systems for Managing Workplace Conflict : Lessons from American Corporations for Managers and Dispute Resolution Professionals
Book Details
Format
Hardback or Cased Book
ISBN-10
0787964344
ISBN-13
9780787964344
Publisher
John Wiley & Sons Inc
Imprint
Jossey-Bass Inc.,U.S.
Country of Manufacture
US
Country of Publication
GB
Publication Date
May 16th, 2003
Print length
432 Pages
Weight
720 grams
Dimensions
23.80 x 16.10 x 3.30 cms
Product Classification:
Peace studies & conflict resolutionPersonnel & human resources management
Ksh 10,800.00
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Presents examples as well as methods and tools for integrating systems of dispute resolution into standard corporate procedures. This book investigates how the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships, and race, age, and gender discrimination complaints.
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