Emotional Intelligence : Activities for Developing You and Your Business
Book Details
Format
Paperback / Softback
ISBN-10
0566088363
ISBN-13
9780566088360
Publisher
Taylor & Francis Ltd
Imprint
Gower Publishing Ltd
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Mar 28th, 2009
Print length
376 Pages
Weight
1,564 grams
Dimensions
26.10 x 32.10 x 4.50 cms
Product Classification:
Personnel & human resources management
Ksh 36,000.00
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This collection of training activities provides managers and employees with a series of proven exercises for raising their personal and social awareness, self and relationship management. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials.
Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.
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