Emotions at Work : Normative Control, Organizations, and Culture in Japan and America
by
Aviad E. Raz
Book Details
Format
Hardback or Cased Book
Book Series
Harvard East Asian Monographs
ISBN-10
0674008588
ISBN-13
9780674008588
Publisher
Harvard University, Asia Center
Imprint
Harvard University, Asia Center
Country of Manufacture
US
Country of Publication
GB
Publication Date
May 30th, 2002
Print length
304 Pages
Weight
568 grams
Dimensions
16.40 x 23.50 x 2.20 cms
Ksh 5,400.00
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In this cross-cultural study of “emotion management,” the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.
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