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Engaging Brands

By: Italy) Addis Michela (University of Rome (Author)

Manufacture on Demand

Ksh 31,200.00

Format: Hardback or Cased Book

ISBN-13: 9781138586987

Publisher: Taylor & Francis Ltd

Publication Date: Jun 1st, 2020

Dimension: 23.40 x 15.60 x 45.30 cms

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How can managers design and manage excellent customer experiences that will develop long-term relationships with their customers? This book addresses this key question and explores both the theory, developed over the past 20 years, and tools to create truly engaging brands.

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