Everyone's Problem Solving Handbook : Step-by-Step Solutions for Quality Improvement

Name: Everyone's Problem Solving Handbook
Brand: Taylor & Francis Inc
SKU: 9780527916527
Price: 6600 KES
Availability: OutOfStock
ISBN: 9780527916527

by Michael R. Kelly

Book Details

Format Paperback / softback

ISBN-10 0527916528

ISBN-13 9780527916527

Publisher Taylor & Francis Inc

Imprint Productivity Press

Country of Manufacture GB

Country of Publication GB

Publication Date Jan 31st, 1992

Print length 176 Pages

Weight 418 grams

Dimensions 28.10 x 21.10 x 1.20 cms

Product Classification: Management decision making Organizational theory & behaviour

KSh 6,600.00

Currently unavailable 0 in stock

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The author covers 14 tools to help you find the information you need. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to cope with process problems. With the Five-Step Problem-Solving Process, the first two steps are to identify the problem and then clearly state what needs improvement. Then after determining what causes the problem, one should evaluate alternatives, identifying the actions needed to reduce or eliminate the problem. Next one implements these actions on a trial basis to determine their effectiveness, and then standardizes the working ones to ensure that useful actions are preserved.

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
Test Implement: Implement these actions on a trial basis to determine their effectiveness.
Standardize: Ensure that useful actions are preserved.

Get Everyone's Problem Solving Handbook by Michael R. Kelly at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Inc and it has 176 pages.