Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings
2018 ed.
Book Details
Format
Paperback / Softback
Book Series
Lecture Notes in Business Information Processing
ISBN-10
303000712X
ISBN-13
9783030007126
Edition
2018 ed.
Publisher
Springer Nature Switzerland AG
Imprint
Springer Nature Switzerland AG
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Sep 13th, 2018
Print length
416 Pages
Product Classification:
Social research & statisticsSocial research and statisticsBusiness innovationBusiness mathematics & systemsBusiness mathematics and systemsComputer aided manufacture (CAM)Digital and Information technology: general topicsInformation technology: general issuesDatabasesDatabases / Data management
Ksh 8,100.00
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation;
This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
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