Exploring Services Science : 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014
Book Details
Format
Paperback / Softback
Book Series
Lecture Notes in Business Information Processing
ISBN-10
3319048090
ISBN-13
9783319048093
Publisher
Springer International Publishing AG
Imprint
Springer International Publishing AG
Country of Manufacture
CH
Country of Publication
GB
Publication Date
Jan 23rd, 2014
Print length
139 Pages
Weight
254 grams
Dimensions
14.90 x 22.70 x 1.30 cms
Ksh 8,100.00
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Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.
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