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Fasten Your Seatbelt: The Passenger is Flying the Plane

By: Ohio State University) Taneja Aviation Nawal K. (Faculty Emeritus (Author)

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Ksh 11,750.00

Format: Hardback or Cased Book

ISBN-13: 9780754645283

Publisher: Taylor & Francis Ltd

Publication Date: Aug 9th, 2005

Weight: 552 grams

Dimension: 24.00 x 16.40 x 2.10 cms

Category: Aerospace & air transport industries

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Fourth in a series written at the request of practitioners in the global airline industry, this book is about customer behaviour and how to address it. It provides discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously, strategies to fly ahead of their customers.

Get Fasten Your Seatbelt: The Passenger is Flying the Plane by Nawal K. (Faculty Emeritus, Aviation, Ohio State University) Taneja at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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