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Fundamentals of Total Quality Management

By: Jens J. Dahlgaard (Author) , Ghopal K. Khanji (Author) , Kai Kristensen (Author)

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Ksh 27,000.00

Format: Paperback or Softback

ISBN-13: 9780748772933

Publisher: Taylor & Francis Ltd

Publication Date: Dec 11th, 1997

Dimension: 23.40 x 15.60 x 58.90 cms

Category: Quality Assurance & Total Quality Management

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Providing a solid framework for understanding the basic concepts of Total Quality Management (TQM), this text comprises three interlinked modules: fundamentals of TQM, methods of TQM and process management and improvement.

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