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Fundamentals of Total Quality Management

By: Jens J. Dahlgaard (Author) , Ghopal K. Khanji (Author) , Kai Kristensen (Author)

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Ksh 35,100.00

Format: Hardback or Cased Book

ISBN-13: 9781138146662

Publisher: Taylor & Francis Ltd

Publication Date: May 11th, 2016

Dimension: 23.40 x 15.60 x 45.30 cms

Category: BUSINESS & MANAGEMENT (Reserve KJ* codes for use with academic or specialist works and works for professionals. See VS* codes for personal careers advice, secrets of success, etc)

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Providing a solid framework for understanding the basic concepts of Total Quality Management (TQM), this text comprises three interlinked modules: fundamentals of TQM, methods of TQM and process management and improvement.

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