Global Cases in Crisis Communication : A Socio-Cultural Approach

This book highlights the link between socio-cultural variables and crisis communication. It expands the current body of knowledge of the field by emphasizing the centrality of culture to crisis communication and will be useful to advanced students focusing on crisis communication and global public relations.

Based on an analysis of 22 crisis cases from 20 countries and NATO (an IGO), this book highlights the link between socio-cultural variables and crisis communication. This book proposes that crisis communication is greatly influenced by an organization’s socio-cultural environment, consisting of the political system, the economic system, media system, culture (societal and organizational), and activism. Featuring a truly global collection of cases authored by leading academics and practitioners, this book expands the current body of knowledge of the field by emphasizing the centrality of culture to crisis communication. This book should serve the interests of communication scholars and contribute to the repertoire of communication professionals. Further, it will prove useful to upper-level undergraduate, master’s, and doctoral students focusing on crisis communication and/or global public relations.