Global Tourism and Informal Labour Relations : The Small Scale Syndrome at Work
Book Details
Format
Paperback / Softback
ISBN-10
1138880647
ISBN-13
9781138880641
Publisher
Taylor & Francis Ltd
Imprint
Routledge
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Apr 10th, 2015
Print length
272 Pages
Weight
408 grams
Product Classification:
Personnel & human resources management
Ksh 6,750.00
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The worldwide expansion of the tourism industry creates many encounters between global agents and local forces. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta.
The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.
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