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HBR Guide to Delivering Effective Feedback (HBR Guide Series)
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HBR Guide to Delivering Effective Feedback (HBR Guide Series)

Book Details

Format Paperback / Softback
Book Series HBR Guide
ISBN-10 1633691640
ISBN-13 9781633691643
Publisher Harvard Business Review Press
Imprint Harvard Business Review Press
Country of Manufacture US
Country of Publication GB
Publication Date May 10th, 2016
Print length 224 Pages
Weight 262 grams
Dimensions 13.00 x 22.80 x 1.70 cms
Product Classification: Personnel & human resources management
Ksh 2,500.00
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Are you struggling with a problem employee? Wondering how to coach your star performer to the next level? Do you dread annual performance appraisals? Do you avoid giving feedback, for fear of upsetting your employees?

Take the stress out of giving feedback.

To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change?

Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to:

  • Establish trust with your direct reports
  • Assess their performance fairly
  • Emphasize improvement, even in criticism
  • React calmly to a defensive feedback recipient
  • Recognize and motivate star performers
  • Create individualized development plans

Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.


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