How People Tick : A Guide to Over 50 Types of Difficult People and How to Handle Them
2 Revised edition
Book Details
Format
Paperback / Softback
ISBN-10
0749454598
ISBN-13
9780749454593
Edition
2 Revised edition
Publisher
Kogan Page Ltd
Imprint
Kogan Page Ltd
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Apr 3rd, 2009
Print length
224 Pages
Weight
288 grams
Dimensions
21.40 x 13.90 x 1.30 cms
Product Classification:
Personnel & human resources managementPersonnel and human resources management
Ksh 3,600.00
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How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live and work with.
<p>This new edition of <i><b>How People Tick</b></i> is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.<br><br>Absolutely invaluable to everybody, <i>How People Tick </i>is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.</p>
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