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Impact of e-Commerce on Consumers and Small Firms
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Impact of e-Commerce on Consumers and Small Firms

Book Details

Format Paperback / Softback
ISBN-10 036759384X
ISBN-13 9780367593841
Publisher Taylor & Francis Ltd
Imprint Routledge
Country of Manufacture GB
Country of Publication GB
Publication Date Aug 14th, 2020
Print length 280 Pages
Weight 453 grams
Product Classification: E-commerce: business aspects
Ksh 8,150.00
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This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet.
The change from old to new technologies has fundamentally changed the relationship between the consumer and the firm. This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet. In analyzing the process of e-commerce adoption and why e-commerce actors behave as they do, its coverage includes the adoption of information and communication technologies (ICT) by small firms; the use of ICT applications to support marketing and sales transactions; and the factors that influence consumers'' online purchasing decisions.

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