Implementing an Inclusive Staffing Model for Today''s Reference Services : A Practical Guide for Librarians
Book Details
Format
Paperback / Softback
Book Series
Practical Guides for Librarians
ISBN-10
081089128X
ISBN-13
9780810891289
Publisher
Bloomsbury Publishing Plc
Imprint
Rowman & Littlefield
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Nov 26th, 2013
Print length
162 Pages
Weight
416 grams
Dimensions
28.20 x 21.30 x 1.70 cms
Ksh 12,600.00
Manufactured on Demand
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Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
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