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Incident Management for Operations

By: Rob Schnepp (Author) , Ron Vidal (Author) , Chris Hawley (Author)

1 in stock

Ksh 5,750.00

Format: Paperback or Softback

ISBN-13: 9781491917626

Publisher: O'Reilly Media

Publication Date: Jun 25th, 2017

Weight: 260 grams

Dimension: 15.30 x 22.80 x 1.50 cms

Category: Software testing & verification

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This practical book shows you how to apply the same response methodology to your own IT operation. You'll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

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