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Information Refinement Technologies for Crisis Informatics
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Information Refinement Technologies for Crisis Informatics : User Expectations and Design Principles for Social Media and Mobile Apps

1st ed. 2021

Book Details

Format Paperback / softback
ISBN-10 365833343X
ISBN-13 9783658333430
Edition 1st ed. 2021
Publisher Springer Fachmedien Wiesbaden
Imprint Springer Vieweg
Country of Manufacture GB
Country of Publication GB
Publication Date May 6th, 2021
Print length 381 Pages
KSh 18,000.00
Currently unavailable 0 in stock

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Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response.
Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design. 

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