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Information Technology Governance and Service Management

By: Aileen Cater-Steel (Author)

1 in stock

Ksh 38,150.00

Format: Hardback or Cased Book

ISBN-13: 9781605660080

Publisher: IGI Global

Publication Date: Sep 30th, 2008

Weight: 1588 grams

Dimension: 28.40 x 22.20 x 3.20 cms

Category: Knowledge management

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Information technology governance is being considered an integral part of corporate governance. This book provides a view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management.

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