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Innovations and Strategies in Logistics and Customer Satisfaction
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Innovations and Strategies in Logistics and Customer Satisfaction

Book Details

Format Paperback / Softback
ISBN-10 3032270014
ISBN-13 9783032270016
Publisher Springer Nature Switzerland AG
Imprint Springer Nature Switzerland AG
Country of Manufacture GB
Country of Publication GB
Publication Date Sep 15th, 2026
Print length 127 Pages
Ksh 8,100.00
Not Yet Published 0 in stock

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This book delves into the latest advancements and strategic approaches in logistics management and customer satisfaction.
This book delves into the latest advancements and strategic approaches in logistics management and customer satisfaction. Through a series of meticulously researched chapters, it explores topics such as blockchain technology's role in logistics transparency, forecasting cargo movement during the new normal, and the impact of brand image and service quality on customer satisfaction in various sectors. Case studies mentioned inside this book illustrate real-world applications and challenges. Its content provides a holistic view of the current landscape and future trends in logistics and customer service excellence.

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