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Innovative Priority Mechanisms in Service Operations : Theory and Applications - 1st ed. 2023

By: (Author) Luyi Yang , (Author) Shiliang Cui , (Author) Zhongbin Wang

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Ksh 4,500.00

Format: Paperback / Softback

ISBN-10: 3031308409

ISBN-13: 9783031308406

Edition: 1st ed. 2023

Series: SpringerBriefs in Service Science

Publisher: Springer International Publishing AG

Imprint: Springer International Publishing AG

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Jun 24th, 2023

Print length: 139 Pages

Product Classification: Management decision making
Management of specific areas
Operational research
Service industries

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This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy.

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