irs Managing Conflict in the Workplace
Book Details
Format
Paperback / Softback
ISBN-10
0754523926
ISBN-13
9780754523925
Publisher
Taylor & Francis Ltd
Imprint
Butterworths Tolley Ltd.
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Apr 15th, 2004
Print length
182 Pages
Weight
340 grams
Dimensions
25.40 x 17.90 x 1.10 cms
Product Classification:
Personnel & human resources management
Ksh 11,900.00
Werezi Extended Catalogue
Delivery in 28 days
Delivery Location
Delivery fee: Select location
Delivery in 28 days
Secure
Quality
Fast
Conflict, bullying and harassment can destroy the foundations of the most enterprising organizations. This book helps employers to recognize and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient.
Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations.
Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness.
The good news is destructive conflict can be reduced – but this is a sensitive issue, requiring managers to call on tried and tested techniques.
Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures.
The handbook will enable HR professionals to:
• recognise the sectors, departments and types of individuals most prone to conflict
• measure the costs of conflict
• understand and comply with the law on the employer’s duty of care
• spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action
• establish, communicate and monitor effective policies and procedures
• train staff and managers in how to manage conflict effectively
• reach agreement through negotiation
• use conciliation and mediation to resolve difficult situations
Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.
Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness.
The good news is destructive conflict can be reduced – but this is a sensitive issue, requiring managers to call on tried and tested techniques.
Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures.
The handbook will enable HR professionals to:
• recognise the sectors, departments and types of individuals most prone to conflict
• measure the costs of conflict
• understand and comply with the law on the employer’s duty of care
• spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action
• establish, communicate and monitor effective policies and procedures
• train staff and managers in how to manage conflict effectively
• reach agreement through negotiation
• use conciliation and mediation to resolve difficult situations
Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.
Get irs Managing Conflict in the Workplace by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.
